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Seller Guide

How to Sell on Pugiyo

Zero commission complexity — 10% platform fee, payouts to bank / eSewa / Khalti. Become a Seller →

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Contents
  1. Register (5 steps, PAN needed)
  2. Approval & documents
  3. Add products
  4. Fulfil orders
  5. Earnings, payouts & commission
  6. Support tickets

1. Register (5 steps, PAN needed)

  1. Become a Seller → Start Application.
  2. Account: name, email, password.
  3. Shop: legal name, trading name, business type, 9-digit PAN / VAT number. Registration number is required for firms and companies.
  4. Pickup: address + map pin (GPS or drag), city, phone.
  5. Payout + Seller Agreement (read fully, tick I Agree).
SCREENSHOT SLOTseller-register-mobile.pngMobile · registration wizard
SCREENSHOT SLOTseller-register-desktop.pngDesktop · registration wizard

2. Approval & documents

  1. Verification in 1–2 business days (email on approval).
  2. Upload PAN card, registration certificate and bank proof in Settings → Documents.
  3. Payouts unlock after all three are approved.
SCREENSHOT SLOTseller-documents-mobile.pngMobile · documents
SCREENSHOT SLOTseller-documents-desktop.pngDesktop · documents

3. Add products

  1. Products → Add Product: name, category, price, stock, photos, description with origin/weight/warranty.
  2. Choose a return window from the platform list.
  3. Products go live after admin review.
SCREENSHOT SLOTseller-products-mobile.pngMobile · products
SCREENSHOT SLOTseller-products-desktop.pngDesktop · add product

4. Fulfil orders

  1. Pack + upload all 4 parcel photos (front, back, left, right).
  2. Admin verifies packing, then click Waiting for Courier Boy.
  3. Admin assigns the courier — tracking number = order number. Print labels/manifest from the Orders page.
  4. Delivery confirms automatically; earnings turn payable.
SCREENSHOT SLOTseller-orders-mobile.pngMobile · fulfilment
SCREENSHOT SLOTseller-orders-desktop.pngDesktop · fulfilment

5. Earnings, payouts & commission

  1. Platform keeps 10% (category rates may differ) — net shows per order.
  2. Add payout accounts (bank / eSewa / Khalti), request payout (min USD 10 equivalent).
  3. Completed within 3–5 business days after admin approval.
SCREENSHOT SLOTseller-payouts-mobile.pngMobile · payouts
SCREENSHOT SLOTseller-payouts-desktop.pngDesktop · payouts

6. Support tickets

  1. Seller panel → Support → raise a ticket with subject + details.
  2. A free support agent picks it up; replies also come by email.
  3. Mark resolved when done.
SCREENSHOT SLOTseller-support-mobile.pngMobile · support
SCREENSHOT SLOTseller-support-desktop.pngDesktop · support
Become a Seller →